Digital advisory in every province and territory

How we serve a national client base

Consultations happen online by video call and in person, alongside phone, text and email. Discovery interviews, scripted vendor demos and status meetings work well by video; workshops with a leadership team often benefit from being in the same room, and we hold them in person when that suits you.

Because vendors sell nationally, the market scan itself rarely depends on location. What does depend on location is support: a vendor whose help desk closes at 5 p.m. Eastern is a weak fit for a Yukon business that starts its day three hours later. We test support hours and response commitments against your time zone.

Privacy: the federal law and the provinces with their own

Privacy law is the clearest regional difference for software decisions. The Office of the Privacy Commissioner of Canada explains in its PIPEDA summary that the federal act covers private-sector organisations handling personal information in commercial activity. It also notes that Alberta, British Columbia and Quebec have private-sector privacy laws considered substantially similar, while PIPEDA still applies when information crosses provincial or national borders. Ontario, New Brunswick, Nova Scotia and Newfoundland and Labrador have their own laws for personal health information.

In Quebec, the Commission d'accès à l'information publishes guidance for businesses, including a page on the main changes introduced by Law 25. We use all of this to frame questions for vendors, such as where data is stored and how incidents are reported. We do not give legal or compliance advice.

West Coast and the Prairies

• British Columbia: our home province, with its own private-sector privacy act overseen by the provincial commissioner.
• Alberta: an energy, agriculture and construction economy, also with a provincial private-sector privacy law.
• Saskatchewan: agriculture-linked dealers, processors and service firms, many working across large rural areas.
• Manitoba: Winnipeg's distribution and manufacturing base, plus a long winter that shapes rollout timing.

BC, Manitoba and Saskatchewan add provincial sales tax only where it applies to the service; 5% GST applies in all four.

Central Canada

• Ontario: the largest concentration of small and mid-sized firms in the country, with 13% HST on our fees.
• Quebec: French-language requirements for customer-facing content, a provincial privacy regime reshaped by Law 25, and GST plus QST.

In both provinces, multi-site businesses are common, so we often score how well a product handles several locations, warehouses or legal entities.

Atlantic Canada

• New Brunswick: Canada's only officially bilingual province, where bilingual customer service is often a commercial choice worth scoring.
• Nova Scotia: professional, marine and tourism businesses with distinct busy seasons.
• Prince Edward Island: compact markets where one well-chosen system has to do a lot.
• Newfoundland and Labrador: long distances, variable connectivity and a strong case for offline-capable field apps.

HST in the region is 14% in Nova Scotia and 15% in New Brunswick, Newfoundland and Labrador and PEI.

The North

• Yukon, Northwest Territories and Nunavut: small teams, high travel costs, connectivity constraints and, in Nunavut, Inuktut language duties for businesses.

Fees in the territories carry 5% GST. We plan in-person work in the North with spare travel days built in.

Funding programs

Government digital-adoption programs change often. When we checked in October 2026, we did not verify an open federal or provincial digital-adoption grant to cite here, so we list none. If funding matters to your plan, confirm eligibility and dates directly with the program administrator.

Next steps

Start with the services overview to see how we work, or the pricing page for engagement options. Tax details are based on the CRA rate calculator. To begin, text (604) 632-4959 with your province and the decision you are facing, or call or email.